DIGITAL CUSTOMER RELATIONS & CUSTOMER EXPERIENCE AGENCY
PUTTING HUMANS AT THE HEART OF CUSTOMER EXPERIENCE FOR BETTER PERFORMANCE
Because customers are not all easy to convert on line and because an efficient personal customer experience increases the value of your brand, Performance Directe engages dialogue with your customers. We invite them with you on a journey which blends online and offline, in close synergy with your sales teams.
At Performance Directe, Digital Customer Relations Agency, our integrated call center and our digital experts develop integrated customer solutions specific to each customer relation and which are constantly measurable.
This customer journey is what dictates our cross channel organization for greater efficiency in the “100% procedure” to which we commit with you.